Hearing Aid Repair
Taking Care of Your Hearing Aids
No Moisture
Never expose your hearing aids to excess moisture - they should always be removed before you swim, shower or bathe. Moisture can cause corrosion and malfunction, and it has the potential to damage the electronic components of a hearing aid beyond repair.


Store in a Dry/Cool Place
When you remove your hearing aid from your ear, wipe down the ear piece with a clean, dry cloth. Be sure to remove any moisture, earwax, dirt or sweat from the hearing aid. Store your hearing aids in a simple dehumidifying case to dry them out completely while you sleep.
Before you get ready to put your hearing aids in at the start of your day make sure your ear canal is clean and dry. Earwax, dirt and moisture can all interfere with your hearing aid’s performance.
Basic Troubleshooting
Some simple hearing aids issues can be resolved at home through simple protocols. Check to make sure your hearing aids are turned on and that the battery has enough charge to power your device. If you are having trouble hearing, make sure the volume is set at the correct level and look for dirt, earwax and debris that may be blocking sound on your hearing aid.
If your hearing aid uses disposable batteries, check for corrosion on the battery and in the battery compartment. Examine the casing of the hearing aid for any signs of damage. For distortion and whistling, make sure the hearing aid is correctly positioned in your ear and is set to the proper settings.
Signs You May Need Your Hearing Aid Repaired
Once you have performed basic troubleshooting and the problem still persists, it is time to bring in your hearing aid for repair. Many repairs can happen quickly but require specialized parts and equipment, such as replacing blocked or perforated tubing or resizing an earmold. Other situations may require us to send your hearing device to the manufacturer for repairs.
Significant hearing aid issues include:
Cracks, chips or holes are present in the casing of your hearing aid
No sound coming through the hearing aid
Sound through the hearing aid is wobbly, distorted or otherwise off
Sound through the hearing aid is too quiet
The battery is depleting much quicker than usual
There is feedback noise or whistling when hearing aids are used